FAQ

Q- How much is shipping? 
A-We offer FREE SHIPPING WORLDWIDE! 

Q- Where is my order?
A- You can track your order using the tracking number sent to you via email.
Most orders worldwide will be received within 1-3 weeks of placing your order, depending on the product ordered. However, in some cases due to high demand, it may take a maximum of 4-6 weeks to receive your shipment(s). 

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
A: Simply contact us at (email) with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

            We Can Change:

                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number

Q- How can I cancel my order? 

A- You must contact us within 12 hours.

    -We cannot cancel your order once it has already been shipped.  

Q - What is your return policy?
A: Items are returnable up to 30 days after purchase.

Contact us

If we still haven't managed to answer your question please feel free to contact us at wowgadgetstore@shop-desk.com